Reference

How 8q725pa Handles Your Personal Data

This privacy policy sets out exactly what personal data we collect when you open an account, how we use it, and the choices you hold at every step.

Data collected at account openingUPI & Paytm transaction recordsCookie and session dataYour rights to access and deletionPhonePe payment data handling
8q725pa How 8q725pa Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

Team online

Email Request

Send a written data access, correction or deletion request to our privacy team by email. We aim to respond within 72 hours and resolve most requests within 14 calendar days of receipt.

Live Chat

Start a live chat session from inside your account dashboard to raise a privacy concern in real time. Our agents can log a formal data request on your behalf and give you a reference number.

Account Dashboard

Log into your account and visit the Privacy Settings panel to download your stored data, update consent preferences, or submit a deletion request without needing to contact support directly.

DATA HANDLING STANDARDS

Six Ways We Protect What You Share

Every commitment below applies to your account from the moment you open it. We keep these practices consistent across all supported India regions and payment channels including UPI, Paytm and PhonePe.

Encrypted Storage

All personal data is stored on servers using AES-256 encryption. Payment identifiers such as your UPI handle and Paytm wallet ID are tokenised so they are never held in plain text within our database systems.

Cookie Transparency

We use strictly necessary cookies to keep your session active, and optional analytics cookies to understand how you navigate the lobby. You can withdraw consent for optional cookies at any time from your account settings panel.

Account Security

Two-factor authentication is available for every account. Login attempts from unrecognised devices trigger an SMS verification step to the mobile number registered during account opening, including numbers linked to PhonePe.

Data Retention Schedule

Payment records linked to UPI and Paytm transactions are kept for the period required by applicable Indian financial law. Account profile data is deleted within 30 days of a confirmed closure request, unless a legal hold applies.

Third-Party Sharing Rules

We share data only with payment processors needed to clear your UPI or PhonePe transaction, fraud-prevention partners, and regulators when required by law. We do not share your data with advertisers or data brokers.

Your Rights and How to Exercise Them

You may request a copy of your data, ask us to correct inaccuracies, or request deletion at any time. Submit requests through the account dashboard Privacy Settings panel or by contacting our data protection email address directly.

Common Questions About Your Privacy on 8q725pa

These answers cover the privacy questions we hear most from account holders in India. If your question is not listed here, use the live chat or email contact path shown in the section above.

We collect your name, email, mobile number, date of birth and the payment identifiers you provide, such as your UPI handle or Paytm wallet ID. Device and session data are also recorded to protect your account from unauthorised access.

Payment records, including UPI and PhonePe transaction logs, are kept for as long as applicable Indian financial law requires. After that period ends, records are securely deleted from our systems on a scheduled purge cycle.

Yes. Log into your account, open the Privacy Settings panel, and submit a data access request. We will compile and deliver a copy of your stored personal data within 14 calendar days of receiving your request.

We share data only with payment processors needed to clear your transactions via UPI, Paytm or PhonePe, and with fraud-prevention or regulatory bodies when required by law. We do not sell or share your data with advertisers.

Submit a deletion request through the Privacy Settings panel inside your account dashboard, or email our data protection team directly. We process deletion requests within 30 days, except where a legal retention obligation applies.

We use strictly necessary session cookies and optional analytics cookies. You can review and withdraw consent for optional cookies at any time from your account settings. Withdrawing consent does not affect your ability to access the lobby.

Your profile data is scheduled for deletion within 30 days of account closure confirmation. Payment records tied to UPI or Paytm transactions may be retained longer if required under applicable Indian financial regulations, after which they are purged.